Improving the Post-Sale B2B SaaS Customer Experience
Sales and Marketing Management
JUNE 22, 2020
Author: Kaveri Kalavath Implementing enterprise software has never been easy. And this hasn’t changed, even with software as a service (SaaS) and cloud-based technology. Adoption hurdles – Given the complexities of today’s digital landscape, it is not sufficient to provide self-service support alone, even for a simple product.
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