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Whether it’s needs discovery or handling objections, emotional intelligence will inform the best sales call questions needed for B2B success. Likewise, a keen EQ will help you comprehend the buyer’s emotions and motivations. It’s defined as an “understanding of our own emotions and their effects on our performance.”
To balance reason with emotion. Provide a focused agenda. The agenda provides a clear plan for the conversation to ensure you respect their time and achieve both parties’ goals. If the agenda includes virtual log-in, dial-in, or other logistics, send it in advance of the meeting as a reminder. You can register here.
During your sales presentation, you are the undisputed authority. Enrich Sales Presentations by Facilitating the Discussion It’s terrifying to realize that your audience may be more qualified at presenting the topic than you. Shrewdly, this is the time to abandon your agenda and pivot your role from presenter to facilitator.
Presentations and visuals have always been a part of the selling picture. But when you lose the option of employing an in-person, live presenter, visual elements become even more important. Graphics can help describe your viewpoint and elicit emotions. A good rule of thumb is to check in every three minutes. Inspire Visually.
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