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4 Steps for Customer Experience Success

Sales and Marketing Management

Author: Irina Jakovleva Building a business cemented in the customer experience is table stakes in today’s connected economy for both B2B and B2C organizations. In fact, a recent report from Gartner found that 89 percent of marketers expect that customer experience will be their primary differentiator in 2017.

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Imprisoned by PowerPoint: A Foolproof Escape Plan in Five Steps

Sales and Marketing Management

What makes a tool useful is the way you use it. And the key word here is “tool”; the PowerPoint document is not the presentation. Step 1: Create a Flex-Agenda. But whose agenda matters more? It’s a miniature leadership test: Can you share your vision effectively? But freedom is closer than you think.

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2017’s Top 4 Sales Trends

Sales and Marketing Management

Through constant innovation, companies test, shift and change their approaches to sales, with the ongoing mission of accomplishing those twin goals. People everywhere are increasingly intolerant of having a sales-y experience. This kind of sales coaching is an increasingly popular tool for getting the most out of teams.

2017 66