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How to Excel at Delivering the Right Client Experience

SalesFuel

Each industry is challenged to provide a personalized client experience (CX) for their set of unique customers. The Right Client Experience Varies by Industry Hospitality views loyalty as a growth engine. In a nutshell, that’s the product of the right client experience. How would you know?

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The Emotional Lives of Animals

4 The Love Of Animals

Grief, friendship, gratitude, wonder, and other things we animals experience. Many animals also display wide-ranging emotions, including joy, happiness, empathy, compassion, grief, and even resentment and embarrassment. In many ways, human emotions are the gifts of our animal ancestors. by Marc Bekoff.

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Learning the Birds: A Book Review

10,000 Birds

and then the life and writings of Harriet Mann Miller, a New York State native who under the name Olive Thorne Miller wrote eleven books and hundreds of articles about nature in the mid- and late 19th century. She frames her story with first a Doonesbury comic strip (remember Dick Davenport, the bird watcher?) Rogers can.

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Why Likability is Among the Most Effective Sales Techniques

SalesFuel

Their experience, qualities and skills allow them to form deeper, closer relationships with others. Linking to effective sales techniques, the article outlines five things to do when meeting someone to become instantly likable. Show genuine enthusiasm for meeting” Formal sales meetings can often be staid affairs with emotions in check.

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Adventures of a Louisiana Birder: One Year, Two Wings, Three Hundred Species–A Book Review

10,000 Birds

Like the best Big Year books, Adventures of a Louisiana Birder has a deeply personal layer to the bird quest, in this case experiences of danger and recovery, frailty and loss, mourning and hope. I think this is unique in the Big Year Narrative genre and I appreciate it.

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Bird of Prey: The Story of the Rarest Eagle on Earth – A Film Review

10,000 Birds

The best moments are when the film simply lets the images do the work and we watch the eagles soar, hunt, and take care of their nest and their totally adorable eaglet, composer David Majzlin’s original music echoing our emotions of wonder. Personally, I would prefer simply the sounds of the rainforest.) Tampos, G., & Salvador, D.

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Is There A Place For Anger In Management?

Sales and Marketing Management

population 18,000) about their personal experiences with anger. We tend to think of anger as a wild, negative emotion, but research beyond Averill’s study finds that anger also has its positive side. One study the authors highlighted found that negative emotional events in the workplace had a positive outcome 70 percent of the time.