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Improving the Post-Sale B2B SaaS Customer Experience

Sales and Marketing Management

In this article, I will discuss the challenges in the B2B SaaS customer experience and how to tackle these potential barriers upfront – rather than trying to do damage control months into the implementation when the customer is annoyed, disappointed, and on the path to churn. Top Risk Factors in B2B SaaS Customer Success. Covering the Bases.

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Improving the Post-Sale B2B SaaS Customer Experience

Sales and Marketing Management

Let’s take a closer look at the challenges in the B2B SaaS customer experience and how to tackle these potential barriers upfront rather than trying to do damage control months into the implementation, when the customer is annoyed, disappointed and on the path to churn. Top Risk Factors In B2B SaaS Customer Success. Covering the bases.

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Tadoba Andhari Tiger Reserve: the Tiger Afternoon

10,000 Birds

A mozzie bites me, so I take the “Expedition Plus Insect Repellent” from my rucksack (when I think about it now, any local brand would probably be equally efficient, but they lack the word “expedition” which immediately turns you into a proper explorer) and start spraying my hands and neck. Telia, copyright © Nitin Bhardwaj.

Tigers 237
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Mobile Tours Can Replace Flagging Trade Shows

Sales and Marketing Management

This gold standard of education brought awareness to potential clients and gave brands a platform to flaunt their latest products. Attendance has plummeted at shows that once were industry staples for luxury brands, oil and gas companies, and more. If attendees were lucky, a little fun was mixed in for good measure.

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Empowering B2B Sellers Through Sales Technology

Sales and Marketing Management

However, Forrester Consulting found that less than half of sales enablement leaders (45 percent) are confident in the level of brand consistency delivered across channels during the sales process. To guarantee uniformity across your brand, supply updated information through your sales platform to both direct and indirect sellers.

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Is Your Company Failing Enough Times to Succeed?

Sales and Marketing Management

Our company once worked with a brand that made a simple change in the sending field of its email. After partnering with a new company, the brand decided to send an email with the new partner’s name in the “From” field while using the original company’s customer relationship list.

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Mobile Marketing Tips for Small Business

Sales and Marketing Management

If the experience they get isn’t par excellence, they will hit the back button without giving it a second thought. So, “Surprising Mobile E-commerce Statistics that Will Change the Way You Do Business” becomes “Mobile E-commerce Statistics for Marketers.”. Don’t Ignore Mobile SEO.