Remove Broker Remove Emotional Remove Resources
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The One Thing the Best Customer Experience Companies Do Differently

Sales and Marketing Management

Companies have heads of operations, marketing, accounting, sales and human resources, but rarely do they have someone in charge of their second most important asset (after employees). This involves inspiring employees to know their clients’ industry better than they do, and to serve as trusted advisors or resource brokers.

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To Manage Effectively, Leaders Empower New "Alpha" Behavior

SalesFuel

Whether it’s solid revenue or connections to the right power brokers, bosses hesitate to take out their alpha managers. Once employees document violations with human resources, leaders can insist that the manager take additional training. Training The training should emphasize emotional intelligence.

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Traits Employers Look For in a Candidate

SalesFuel

Personality traits employers look for, such as adaptability and emotional intelligence, are often the foundation of job satisfaction and retention. Resourcefulness Resourcefulness turns obstacles into opportunities. Creative Roles Creative positions require resourcefulness, critical thinking, and adaptability.