Remove Content Remove Emotional Remove Experiments
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Hard for you to say you’re sorry?

Sales and Marketing Management

a faulty experience with you. In that case, we used just the two most factual apology components and eliminated the more emotional elements. Often, people in B2B environments argue that emotional content only works in B2C and that just the facts matter in conversations with B2B customers.

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The Bonding Power of Travel

Sales and Marketing Management

Author: SMM staff As the former chair and CEO of the global hotel and travel company Carlson, Marilyn Carlson Nelson has spent a lifetime helping companies enhance relationships with employees and clients through incentive travel experiences. MCN:  We have very few collective experiences anymore. Paul and Bloomington.

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Managing Digital Assets Should Be the Priority to Ensure Digital Customer Engagement

Sales and Marketing Management

Today, marketers have numerous digital tools and assets at their disposal that they can use to keep in constant touch with customers, both potential and existing, for providing a satisfying customer experience through close engagement. You can provide a satisfying customer experience that is critical for driving them toward the brand.

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Manage Smarter 255 — Real Teams vs. Performance Groups with James Scouller

SalesFuel

James Scouller is an executive coach, author, and leadership thought leader with over 20 years of experience coaching leaders and their teams. Bonus Content for Manage Smarter Listeners [link] "In business, we throw the word team around far too casually."

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How to Use Email Autoresponders to Increase Your Sales

Sales and Marketing Management

Your business, marketing, sales, and content strategies are surely different than your competitors’ strategies. Build the sequence wisely, offer great content, and be relevant to your audience. Here are simple lead magnets you can start experimenting with: Offer them a collection of free templates. Your business is unique.

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Communicate to connect

Sales and Marketing Management

Author: Paul Nolan As this issue’s content came together, it seemed more appropriate than ever to use questions for headlines and introductory paragraphs. This publication writes a lot about recognizing stellar performances with non-cash rewards, including gift cards, merchandise and incentive travel experiences.

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Sales is Storytelling. Marketing is Storytelling. Business is Storytelling.

Sales and Marketing Management

Demonstrating emotional intelligence and empathy goes a long way in marketing communications; no one wants to be treated as if they’re a data point. Storytelling is enjoying something of a resurgence, particularly in this era of content marketing. If you’re a good storyteller, your customers will never feel that way.”.