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What’s this? An egg? Where did winter go? A discarded pigeon’s egg reminded me that spring is just around the corner and that nest boxes should be readied in anticipation. Ideally this is a job that should already have been done, so today was dedicated to cleaning out the boxes that dot Le Castille du Gannet. Lady Helen has a “Tut” that carries for miles through the still morning air and I could sense her disapproval from the top of my ladder.
Author: Jennifer Tomlinson Consumer choice has never been greater. In fact, you can expect 30,000 new products to hit the market each year. With competition so immense, and the chances of failure so high (at a rate of 95 percent, to be exact), attention should be paid to delivering value to your target audience. One of the most effective ways is to focus on your value proposition.
Sliding the glass door to my Florida backyard, I shuffled my slipper-clad feet and closed the opening behind me. The sun had broken through an early morning haze, warming my backyard to over 70 degrees F – a bright spot in what had been a generally gloomy February. Plopping myself down on a bright blue chair, I carefully placed my binoculars on my lap and picked up my knitting.
We’ve landed at last on a month of action, one in which birds will begin to move. Some of the species you’ve spent the last few months with are feeling that itch to change latitude and will inevitably be replaced by a different suite of residents. During that changeover, the population of your local patch will swell to peak numbers during the height of migration.
The shortest month of the calendar year tends to be one of the less birdy as well. Still, twenty-eight days hardly suffice when the world offers so much to see. As promised, I teased a single Iceland Gull out of an endless horde of more common gulls. To keep the good times rolling, I spent the rest of the weekend watching paint dry and water boil. Corey saw quite a few quality birds on his trip to the southeastern United States in the last week but he best bird he saw that fits the criteria of h
Author: TIM HOULIHAN There were a few things that struck me as being relevant that didn’t quite make it into the print version of my article on elevating your customer experience. In this case, they’re like the cattle that couldn’t be brought back into the herd before the gates closed on the corral. They’re still out there and they’re still relevant and they are shared here in hopes you’ll benefit from them.
Author: TIM HOULIHAN In a 2018 survey, Bain & Company discovered that 80 percent of companies believe their customer experience is not only better than average, it’s “superior.” The trouble is that in the same survey, only 8 percent of customers believed they were receiving a superior experience. The customer experience is critical to ensuring long-term, profitable relationships, and 57 percent of companies have made customer experience their top priority, according to the Data & Marketi
Author: TIM HOULIHAN In a 2018 survey, Bain & Company discovered that 80 percent of companies believe their customer experience is not only better than average, it’s “superior.” The trouble is that in the same survey, only 8 percent of customers believed they were receiving a superior experience. The customer experience is critical to ensuring long-term, profitable relationships, and 57 percent of companies have made customer experience their top priority, according to the Data & Marketi
Author: Jason Loh Every chef has their secret sauce. For some it’s an actual product: a unique amalgam of ingredients no other chef has yet discovered or marketed. For others, “secret sauce” designates less a specific concoction, but instead an approach to the craft – a body of experience and intuition that shapes a chef’s strategy for every dish they cook.
Author: Paul Nolan Jeffrey Gitomer wants every sales professional to spend three months selling in New York City and tell him how that works out for you. SMM: Your latest book, “Sales Manifesto,” is all about the drastic changes to the sales process and how to adapt. Is this a direct result of technology? Gitomer: I think it’s more information related.
Author: Paul Nolan One of the benefits of this job is that I get to talk with super-smart people who have amazing insights. For example, my reporting for this issue included long discussions with best-selling author Jeffrey Gitomer and Basecamp co-founder David Heinemeier Hansson. Both have new books out. These two successful businessmen couldn’t be more different.
Author: Paul Nolan An executive at a Fortune 1,000 company recently kicked off a summit for several hundred of the company’s content strategists, project managers and digital marketers with a story about an experience he had only days before at his neighborhood Starbucks. The executive was enough of a regular at the store that he knew the store manager’s name and swapped pleasantries with him on most visits.
It does not seem that long since the shorebirds all returned from their northerly migration and already we are starting to see the change in their breeding plumage. The shorebirds are starting to concentrate on putting on body weight ready for their next journey north. The shorebirds will start to leave Broome next month to breed high up in the Arctic and will mostly fly non-stop to the Yellow Sea in China.
Forget the old news, Rwanda of today is one of Africa’s safest, cleanest and most stable countries. Slightly larger than Wales and about the size of the US state of Maryland, this country’s lure is its 703 bird species and three dozen Albertine Rift endemics among them. The “Wild Rwanda – Where to watch birds, primates, and other wildlife” gives you the info how and where to look for both birds and mammals (not just primates, the title is somewhat misleading).
Falconry Month at Birds and Booze: I’ve decided to dedicate this month of March 2019 to wines and beers related to the history of falconry – or hawking – for no other reason than that I’ve recently acquired several bottles adorned with mostly medieval European iconography relating to this “sport of kings”. While the hunting of game with trained birds of prey can be a controversial topic among birders , falconry was a valuable early source of information on birds, and its history, culture, and i
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