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The One Thing the Best Customer Experience Companies Do Differently

Sales and Marketing Management

However, most haven’t done what it takes to be a world-class customer service organization. . Finally, the study further indicated that less than 5% of organizations actually have any specific strategies for helping their professionals develop and strengthen the relationships required to achieve their goals. . .

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7 Disruptive Emotions That Sabotage Your Selling

Sales and Marketing Management

In fact, it’s one of the most painful of all human experiences. The best salespeople master techniques to get past the noes and keep pushing toward the yeses – but in the process, they must field a lot of emotional turmoil. This is why managing disruptive emotions is the primary meta-skill of sales. Desperation. Attachment.

Emotional 101
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Finding Emotional Connection is The Most Critical Role In Any Sale

Sales and Marketing Management

Any rational person would see your well-organized, fact-filled presentation and say yes to becoming a client. Acclaimed neuroscientist Antonio Damasio of the University of Southern California conducted research several years ago that highlighted the importance of emotions in decision making. Then they said no. How did you feel?

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2 Easy Steps to Nurture Your Well-Being In Sales

SalesFuel

While you may not have the ability to change your organization … there are some simple, science-backed things you can do." Kogan also suggested that professionals can complete small tasks daily to improve their emotional fitness and well-being. Nataly Kogan explained this phenomenom for the Harvest Business Review.

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Bird of Prey: The Story of the Rarest Eagle on Earth – A Film Review

10,000 Birds

Foremost, there is the story of the recent expedition to the Philippine rainforest led by Rettig, whose participants include expedition coordinator Dr. Laura Johnson (also Rettig’s spouse, a fact that is only gently alluded to; I think the expedition could not have happened without her organizing skills), and nature cinematographer Skip Hobbie.

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My Subtropical Bird Garden

10,000 Birds

But I would never have imagined how important it would be to my emotional well-being to have a bird-friendly garden during lockdown. Every other year or so, we experience the lightest of frosts, nothing killing, and our warmest temperatures (in the 80s and 90s) occur in late spring. A few plants are better than no plants.

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Rescue for the rescuer.

4 The Love Of Animals

Burnout, Compassion Fatigue, Emotional Exhaustion these are all familiar topics to those of us who spend our time helping animals. They shared with me that they have the ability to sense our emotions and feelings. They will have the opportunity find a forever home, experience unconditional love or transition to the Other Side.

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