Emotional Experience Science 
SalesFuel
APRIL 18, 2024
Listen, Learn and React is How to Succeed in Sales Sellers apply the science of emotional intelligence (EI) to gain distinct advantages in knowing their prospects’ needs, wants and aspirations. With practice, you develop a nuanced ability to read their emotions, study viable solutions and react accordingly.
Sales and Marketing Management
SEPTEMBER 6, 2018
In fact, it’s one of the most painful of all human experiences. The best salespeople master techniques to get past the noes and keep pushing toward the yeses – but in the process, they must field a lot of emotional turmoil. This is why managing disruptive emotions is the primary meta-skill of sales. Desperation. Attachment.
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SalesFuel
MARCH 13, 2024
While you may not have the ability to change your organization … there are some simple, science-backed things you can do." Kogan also suggested that professionals can complete small tasks daily to improve their emotional fitness and well-being. Nataly Kogan explained this phenomenom for the Harvest Business Review. Don’t worry.
10,000 Birds
NOVEMBER 30, 2022
This is a topic fraught with the danger of cliche, but Rogers knows how to use the essay form to tell a good story and convey the magic of emotional and worldview change. In Learning the Birds: A Midlife Adventure , Susan Fox Rogers offers a series of elegantly written essays on learning to bird.
Sales and Marketing Management
FEBRUARY 9, 2020
This came to light in a recent conversation with Jana Gallus from UCLA’s Anderson School of Management at a Behavioral Science workshop in Philadelphia. Her work with Bruno Frey from the University of Zurich reveals new insights into the signals that managers and reps experience with rewards. To be clear, rewards are not compensation.
10,000 Birds
MAY 4, 2021
Chapter Two is a potpourri of stories about nemesis birds, birding by ear, birding for science, under the rubric of birding ‘for the love of it.’ Marybeth Lima tells her birding and personal stories in straightforward, honest language that never skimps on detail (sometimes a bit too much detail) but never overflows on emotion.
Sales and Marketing Management
JUNE 10, 2019
a faulty experience with you. In that case, we used just the two most factual apology components and eliminated the more emotional elements. Often, people in B2B environments argue that emotional content only works in B2C and that just the facts matter in conversations with B2B customers.
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