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How to Excel at Delivering the Right Client Experience

SalesFuel

Each industry is challenged to provide a personalized client experience (CX) for their set of unique customers. The Right Client Experience Varies by Industry Hospitality views loyalty as a growth engine. In a nutshell, that’s the product of the right client experience. How would you know?

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Engaging B2B Customers Through Immersive Experiences

Sales and Marketing Management

In today’s experience economy, more and more consumers prioritize doing over having. That includes all generations, not just millennials, as recent surveys indicate nearly 75 percent of consumers prefer to increase spending on experiences rather than physical possessions. Step One: Know What Motivates Your Customers.

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Are Your Emotional Intelligence Assessments Results Right?

SalesFuel

But employers also value information from emotional intelligence assessments. Specifically, they are relying on skills-based and emotional intelligence assessments. Instead of asking for college degrees or years of experience, they emphasize skills in the job description. This information can be crucial when hiring.

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Learning the Birds: A Book Review

10,000 Birds

Unlike some of us who started birding in midlife, Rogers brings to her new passion an adventurous history of a life lived outdoors–rock climbing (serious rock climbing, not in a gym), kayaking, ballooning, environmental stewardship, time in Alaska and Antarctica–which she uses to inform her new birding experiences.

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Our Favorite Bird Books (and one pair of Binoculars) of 2022

10,000 Birds

There is a wealth of information about these marvelous creatures, given via prose essays, and charts, and tables – it’s all quite user-friendly. This is a topic fraught with the danger of cliche, but Rogers knows how to use the essay form to tell a good story and convey the magic of emotional and worldview change.

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Sniping: The Final Frontier?

10,000 Birds

It toyed with my emotions for many minutes before it eventually flew off. The underside of the bird’s wings held all the information – it’s uniform grey/brown on Wilson’s but mixed with white for South American. How can one not love that face? After having a sip of some water, just before disappearing.

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Why Likability is Among the Most Effective Sales Techniques

SalesFuel

Their experience, qualities and skills allow them to form deeper, closer relationships with others. Show genuine enthusiasm for meeting” Formal sales meetings can often be staid affairs with emotions in check. However, banking the information you glean from the first encounter will return dividends in the future.

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