Manage Smarter 251 — Richard Weylman — Beyond Customer Satisfaction: Creating Lifetime Clients by Building Loyalty
SalesFuel
APRIL 21, 2024
Loyalty, in contrast, involves a deeper connection and emotional engagement that can secure clients as lifelong advocates of your business. However, the emphasis was on using AI as a tool to support human connection, not as a replacement, ensuring that customer experiences remain genuinely engaging.
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