Manage Smarter 251 — Richard Weylman — Beyond Customer Satisfaction: Creating Lifetime Clients by Building Loyalty
SalesFuel
APRIL 21, 2024
Loyalty, in contrast, involves a deeper connection and emotional engagement that can secure clients as lifelong advocates of your business. The narrative stressed that in response to this trend, businesses must reengage with their clients in more meaningful and personalized ways to maintain and grow their customer base.
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