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3 Successful Ways to Manage Workplace Conflict

SalesFuel

Establish Workplace Behavioral Guidelines Listen to All Impacted Team Members Include Conflicting Parties in Resolution Design Establish Workplace Behavioral Guidelines We all come to the workplace, whether in person or online, with previously established expectations. It's these differences in expected behavior that lead to conflict.

Emotional 116
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Connecting With Customers In a Way That Scales

Sales and Marketing Management

Teaser: When companies connect with customers through emotion, they reap huge returns. And those returns don’t just come from purchases; when companies manage to make an emotional connection, they usually see an increase in customer loyalty, overall customer spend, and referrals. read more

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Deadline Approaching for Animal Essays

Animal Person

" Creative Nonfiction is seeking essays about the bonds--emotional, ethical, biological, physical, or otherwise--between humans and animals. Submission guidelines are here : PASS IT ON. We're looking for stories from a variety of viewpoints. The postmark deadline is April 2, 2010."

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What Neurodiverse Employees Want Managers to Understand

SalesFuel

Just be sure to set the guidelines for all staff members. In addition, managers should allow neurodiverse employees to express their personality through physical appearance. Bright prints and nail polish and unusual eyewear frames may be favorite items. For example, orange eyewear frames may be acceptable while dyed orange hair may not be.

Industry 102
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Animal Stories Wanted

Animal Person

U PCOMING THEME: Animals For an upcoming issue, we're seeking new essays about the bonds--emotional, ethical, biological, physical, or otherwise--between humans and animals. In my inbox yesterday evening was the following from the Associate Editor of Creative Nonfiction .

Animal 100
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Is Your Sales Team Leaving Money On The Table?

Sales and Marketing Management

By keeping your conversation focused on what fuels their emotion, you can accelerate decisions. . Setting expectations for proposals by encouraging creativity and exploration while adhering to the proposing guidelines. Interests : What is their need? To avoid pain, risk or hassle? To achieve more sales? Coaching for active listening.

Emotional 111
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Every Great Conversation

Sales and Marketing Management

Approaching the conversation like you’re getting to know someone at an office party or backyard BBQ is a sound guideline. When the conversation seems contrived or too forceful, it can be perceived as deceitful. Attention is a combination of active listening and focusing on the other person in the conversation.

Agenda 105