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Are Your Emotional Intelligence Assessments Results Right?

SalesFuel

Research shows there’s a new focus on skills-based hiring. But employers also value information from emotional intelligence assessments. Specifically, they are relying on skills-based and emotional intelligence assessments. Asking the top candidates to take tests can improve this process.

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Hard for you to say you’re sorry?

Sales and Marketing Management

A study appearing in the February 2018 edition of the Journal of Business & Industrial Marketing was the first to prove its relevance in a B2B setting and provide a preliminary model for achieving the SRP with business customers (“The Service Recovery Paradox in B2B Relationships,” Hübner, et al). Response speed. Compensation.

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Mastering Conversation Starters is One of the Best Sales Strategies

SalesFuel

Bridging topics and setting hooks for conversation requires active listening and emotional intellect : two more best sales strategies. Open-ended questions about a person’s role or industry can be revealing. This is often a good time to test their interest in a follow-up conversation.

Agenda 105
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3 Ways Customer Data Can Increase Workplace Efficiency

Sales and Marketing Management

More contextual knowledge lets employees do their jobs better, leading to happier employees and lower attrition rates , especially in industries famous for high burnout. Evaluate your data and the power it provides, then get ready to test your theories. Perform a pilot test. Measure the experience and implement changes.

Groups 87
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3 Ways Customer Data Can Increase Workplace Efficiency

Sales and Marketing Management

More contextual knowledge lets employees do their jobs better, leading to happier employees and lower attrition rates, especially in industries famous for high burnout. Evaluate your data and the power it provides, then get ready to test your theories. Perform a pilot test. Target your selected customer group with your new data.

Groups 72
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What’s the Best Approach for Upselling Customers to New Solutions?

Sales and Marketing Management

Research has a way of begetting more research. Once our research revealed the best message for when you’re the outsider trying to defeat the status quo (“why change?”) But as we soon discovered, there were still gaps in the research—other key moments and questions whose buyer psychology profiles needed to be better understood.

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What Neurodiverse Employees Want Managers to Understand

SalesFuel

Industry professionals gradually began to speak of a larger group of individuals. The Hiring Process Some organizations pride themselves on putting candidates through grueling interviews and tests. Some experts suggest allowing neurodiverse candidates to stretch out tests and interviews over several days.

Industry 102