Why Welcome Emails Serve as an Awesome Customer Service Strategy
SalesFuel
JUNE 12, 2024
It’s up to you to capitalize on these emotions. Act-On suggests offering links to your knowledge base or support site. Open rates for welcome emails average 80% compared to an average of 36% for general emails. They are eager and excited to start working with you. And they’re also curious about the next steps following the sale.
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