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The Link Between Word Choice and Being Emotionally Intelligent

SalesFuel

Remember, as a manager, you should not use employees to further your own purpose in the organization. Emotional Intelligence Requires Being Culturally Sensitive Managers reduce toxicity in the workplace by showing their culturally sensitive side. Leaders often forget that their words and actions set the tone in an organization.

Emotional 102
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7 Disruptive Emotions That Sabotage Your Selling

Sales and Marketing Management

The best salespeople master techniques to get past the noes and keep pushing toward the yeses – but in the process, they must field a lot of emotional turmoil. Disruptive emotions can manifest in destructive behaviors that fog focus, cloud situational awareness, cause irrational decision making, lead to misjudgments and erode confidence.

Emotional 101
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Outdoor/Feral Cat Problem? Call the SWAT Team

10,000 Birds

SWAT teams would have to be organized privately, town by town, county by county. Neighbor A’s private property and peace of mind are both suffering because of the cats, which are killing government-protected species. What can she do? She could call the SWAT team. The SWAT team member would arrive with Havahart traps and catch the cats.

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Open Season on Bald Eagles

10,000 Birds

Look at the facts, lay your emotions aside and listen to reason—exactly the same reasoning that’s been so persuasive in convincing me that hunting cranes is the right thing to do. Many people similarly feel sentimental about Bald Eagles, what with their being the national symbol, but that is just an example of misplaced emotion.

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Finding Emotional Connection is The Most Critical Role In Any Sale

Sales and Marketing Management

Any rational person would see your well-organized, fact-filled presentation and say yes to becoming a client. Acclaimed neuroscientist Antonio Damasio of the University of Southern California conducted research several years ago that highlighted the importance of emotions in decision making. Then they said no. How did you feel?

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One Year Under El Jefferino

10,000 Birds

What I’ve found instead is that comparatively few people have closely tracked or particularly cared about most of the organization’s occasional but real stumbles. And every organization, especially a membership-based one, needs its critics and does well to consider and address their criticisms. There are hundreds, of course.

Delaware 262
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The One Thing the Best Customer Experience Companies Do Differently

Sales and Marketing Management

However, most haven’t done what it takes to be a world-class customer service organization. . Finally, the study further indicated that less than 5% of organizations actually have any specific strategies for helping their professionals develop and strengthen the relationships required to achieve their goals. . .