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The One Thing the Best Customer Experience Companies Do Differently

Sales and Marketing Management

A recent study by the Relational Capital Group revealed that 89% of senior leaders believe that relationships are the most important factor in their success year over year. The way to tell which companies are the pretenders and which are legit is by asking just one simple question: “Who is in charge of your company’s customer experience?”

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7 Ways to Make Birding More Accessible: Practical Tips for Birders, Group Leaders, and Organizations

10,000 Birds

Her own experiences trying to determine accessible… Source Cat began birding for mental health and healing in college after a PTSD diagnosis, and had to find new ways to access birding as her form of joy and mindfulness in the natural world after a series of physical injuries and illnesses left her with limited mobility.

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Visit Guatemala with Birding Expeditions

10,000 Birds

Birding Expeditions is a Guatemalan tour company created to help birders to have an unforgettable experience in the Mayan World. We work hard to provide the richest and most rewarding experience of the Neotropics. Besides nature, cultural experiences are a highlight when you visit Guatemala.

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Birding Honduras–The Cryptic Birds

10,000 Birds

That was the first thing we–our New Jersey Audubon group of 11 birders, led by Scott Barnes–noted as we exited the airport. Excellent 10,000 Birds posts have been written about Pico Bonito and Honduras by Corey and Carlos , so I’m going to focus on some of my most memorable experiences. There was no snow. And, no snow.

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Mammals of Madagascar (Lynx Edicions)

10,000 Birds

Yes, field guides to other groups of organisms, as there’s hardly any room left in your baggage or the energy to carry it. No, Madagascar is the most famous for an endemic group of mammals: lemurs, sifakas, indri, aye-aye – in total, 112 endemic species and subspecies of lemurs alone!

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Birding Chaco at JV Gonzles – Trip Report

10,000 Birds

Suddenly in the middle of the soybean fields there was a group of Lesser Rheas that were approaching the road. We stopped and observed this first group of adult Rheas that seemed quite comfortable with us and the road traffic. Moments later we spotted a second group of 20 adult and young Rheas running across the field.

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What makes a good bird guide?

10,000 Birds

Joining some travelling birders FB group, I’ve read a long list of dos and don’ts. If you cannot share the bird with your guest, try not to share the experience because it makes everything they have seen a little league birding, compared to your mega tick. What are your experiences with and advices to bird guides?

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