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How to Reengineer Your Sales Training Program

SalesFuel

But since they can’t, the next best thing may be to reengineer your sales training program. How to Reengineer Your Sales Training Program Before you begin to adjust the details of your sales training initiatives, take time to study your rain makers. Remember that detail as you reengineer your sales training program.

Research 116
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The One Thing the Best Customer Experience Companies Do Differently

Sales and Marketing Management

The way to tell which companies are the pretenders and which are legit is by asking just one simple question: “Who is in charge of your company’s customer experience?” The majority of companies don’t have anyone who owns their customer experience or who loses sleep at night over how the company is treating customers.

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Guest Post by Dr. Roberta L. Bondar, Author of “Space for Birds”

10,000 Birds

Aboard the Space Shuttle Discovery mission STS-42 in 1992, she conducted experiments in the first International Microgravity Laboratory, a precursor to the International Space Station. Trained by NASA’s Earth Observations team… Source

Research 195
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Implementing Operational Processes and Employee Training

Sales and Marketing Management

How to implement service protocols and advance employee training to create indispensable customer experiences. The post Implementing Operational Processes and Employee Training appeared first on Sales & Marketing Management.

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Manage Smarter 263 — AI for Training and Talent Development with Andrew Barry

SalesFuel

His innovative approach to corporate training is heavily influenced by his experience as a mentor in the 'Write of Passage' writing course, which he describes as the best cohort-based training program he has ever been a part of. He discusses the role of curiosity, adaptive intelligence, and AI in training programs.

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Engaging B2B Customers Through Immersive Experiences

Sales and Marketing Management

In today’s experience economy, more and more consumers prioritize doing over having. That includes all generations, not just millennials, as recent surveys indicate nearly 75 percent of consumers prefer to increase spending on experiences rather than physical possessions. Step One: Know What Motivates Your Customers.

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Is Your B2B Sales Training Lacking the Most Important Element?

SalesFuel

Organizations spend billions on B2B sales training every year. Despite the heavy investment in training, some businesses won’t benefit as much as they should. What The B2B Sales Training Program Should Include The average organization spends $1,200 a year on professional development per employee.