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Micromanagement and Other Leadership Behaviors to Let Go of Now

SalesFuel

The knowledge-based economy requires a new form of managing. Failing to Listen Some leaders believe they have made it into their position by always having the right answers. In previous eras, that attitude may have served them well. These leaders were often well educated in comparison to their workforce.

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Why Welcome Emails Serve as an Awesome Customer Service Strategy

SalesFuel

Act-On suggests offering links to your knowledge base or support site. Introducing your entire team right away can initiate trust in them and awareness of who can help. Introduce resources In addition to sharing team contact information, include other resources for support.

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The New Paradigm Post COVID

Sales and Marketing Management

We need to change our perspective, questions, thinking and knowledge base to thrive. Three questions you will need to ask yourself. By definition, a new paradigm is a model – a set of ideas; a different way of looking at something. If not, stagnation or degradation could occur.

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Birding crème de la crème: Africa – Ngorongoro Crater to Queen Elizabeth II National Park

10,000 Birds

From: Walter Jetz (2012): Report on the vulnerability of East African biodiversity to climate change: Integrating the knowledge base on VETERBRATES, Report of Phase I activities. Collaborative partnership with Yale University. SERVIR Africa Workshop. As in the first post, I am using eBird as the main information source.

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Activating Your Virtual Sales Force: Inspire, Educate and Connect Your Sellers Remotely

Sales and Marketing Management

By completing knowledge-based learning before the virtual training event, online facilitators can engage sellers more meaningfully during the event. Creating learning campaigns based on sales personas. Assigning pre-work before the virtual training.

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Onboarding In Sales: Training + Leadership

Sales and Marketing Management

A well-designed intranet, a knowledge base, collaboration tools, and AI-based chatbots are all examples of ways to empower reps to self-serve while ramping up their knowledge. Automated processes and toolsets that support sellers to better understand their customer are crucial in training.

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How Sales Reps Are Hitting Quotas Without Hitting the Streets

Sales and Marketing Management

For instance, more than a decade ago, Cisco Systems installed an on-demand portal that has a wiki knowledge base, virtual product demos and an expert locator. Now the role might be aligned more to sales opportunities rather than specific accounts. .

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