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Whether it’s needs discovery or handling objections, emotional intelligence will inform the best sales call questions needed for B2B success. Likewise, a keen EQ will help you comprehend the buyer’s emotions and motivations. It’s defined as an “understanding of our own emotions and their effects on our performance.”
Still, when you find yourself among potential business prospects it pays to have an agenda. Bridging topics and setting hooks for conversation requires active listening and emotional intellect : two more best sales strategies. Your goal is to gain information to segue into a more substantive business discussion.
It is here that you build emotional connections with stakeholders,” he writes. It can be easy to get caught up in your own agenda. When you approach a conversation thinking only of your own agenda, your goal is to maneuver and manipulate the conversation.” This boosts the chance of moving things forward.
For example, when learning how to coach it is critical to understand many steps – or skills – such as establishing trust, setting an agenda, observing behavior, giving feedback, gaining commitment, and many more. These programs require a detailed list of skills for participants to master.
Shrewdly, this is the time to abandon your agenda and pivot your role from presenter to facilitator. Emotional intelligence and flexibility. Photo by fauxels on pexels.com SalesFuel - Sales Credibility | Sales Research | Sales Hiring | Sales Management | Sales Enablement
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