Sales and Marketing Management

NOVEMBER 8, 2017

Evaluate your data and the power it provides, then get ready to test your theories. Perform a pilot test. Peform A/B tests with different employees and user groups. Booking.com used A/B testing on its employees to develop many of its tools and processes over an eight-year period. Bank of America did this.

Groups 87

Groups Industry Experience Experiments 87

Sales and Marketing Management

FEBRUARY 14, 2018

This enables teams to focus on the most relevant opportunities to improve the customer experience, as well as the daily lives of the employees who are delivering these experiences. . This enhances shared understanding, creates common ground for supporting the vision and influences actions and behaviour in the organisation. .

San Francisco 75

San Francisco Branding Experience Experiments 75

Sales and Marketing Management

MARCH 2, 2018

Evaluate your data and the power it provides, then get ready to test your theories. Perform a pilot test. Perform A/B tests with different employees and user groups. Booking.com used A/B testing on its employees to develop many of its tools and processes over an eight-year period. Bank of America did this.

Groups 72

Groups Industry Experience Experiments 72

Sales and Marketing Management

FEBRUARY 12, 2018

Before you can express yourself emotionally through branding, I contend that you must first understand your intellectual and rational side. Just as a person’s identity is composed of a rational side and an emotional side, with DNA driving those pieces, a company is compelled by intellectual and emotional elements.

Emotional 72

Emotional Branding Lifestyle Campaign 72

Sales and Marketing Management

MARCH 8, 2018

If you’re successful, you create a foundation for better customer experiences and longer-lasting partnerships. If you aren’t providing your customers with the most exceptional experiences, you become vulnerable to disruption from competitors who will claim they can. It’s disruptive, edgy, and we wanted to test it out in this scenario.

Psychology 63

Psychology Emotional Research Experience 63

Sales and Marketing Management

JUNE 1, 2018

Marketing is about telling a story, whether it’s a product story or a brand story, and the better story you tell, the better chance you have at achieving your marketing goals,” Bivas added. Demonstrating emotional intelligence and empathy goes a long way in marketing communications; no one wants to be treated as if they’re a data point.

Emotional 90

Emotional Rats Morals Research 90