Critter News

NOVEMBER 14, 2009

Here's a succinct letter to the editor that summarizes the emotional blackmail propogated by animal researchers. The million dollar ad campaign by the Foundation for Biomedical Research (“Critical research,” Nov. Tags: animal research drug companies medical research. How stupid do they think we are?

Animal Research 100

Animal Research Emotional Research Biomedical Research 100

SalesFuel

NOVEMBER 14, 2024

Janek , a sales performance company, maintains that “sales skills are taught, practiced and mastered through repetition, retention, experience, and work”. A ‘Sales Gene’ May Amplify Adaptive Learning The question of what it takes to make a good salesperson has been asked of some serious academic researchers.

Emotional 59

Emotional Research Experiments Experience 59

Sales and Marketing Management

JUNE 10, 2019

If the latter scenario has ever happened to you or your company, you have entered the Service Recovery Paradox (SRP): the situation in which a customer thinks more highly of you after you have corrected a problem than if they never had. Prior to our latest research, apologies had been a reasonably well-studied area. Response speed.

Emotional 93

Emotional North America Research 2018 93

SalesFuel

JULY 30, 2024

The Hiring Process Some organizations pride themselves on putting candidates through grueling interviews and tests. The message being sent to applicants is that they must be tough to survive working at the company. Some experts suggest allowing neurodiverse candidates to stretch out tests and interviews over several days.

Industry 102

Industry Research Humane Groups 102

Sales and Marketing Management

NOVEMBER 8, 2017

Companies provide these workers with data, contact history, service history, and so on to help them answer whatever questions the customer asks. But companies focus so much on the relationship between customers and data that they often ignore how smart data practices affect employees. Perform a pilot test.

Groups 87

Groups Industry Experiments Experience 87

Sales and Marketing Management

MARCH 2, 2018

Companies provide these workers with data, contact history, service history, and so on to help them answer whatever questions the customer asks. But companies focus so much on the relationship between customers and data that they often ignore how smart data practices affect employees. Perform a pilot test.

Groups 72

Groups Industry Experiments Experience 72

Sales and Marketing Management

MARCH 8, 2018

Research has a way of begetting more research. Once our research revealed the best message for when you’re the outsider trying to defeat the status quo (“why change?”) But as we soon discovered, there were still gaps in the research—other key moments and questions whose buyer psychology profiles needed to be better understood.

Psychology 63

Psychology Emotional Research Experiments 63