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Solid Air: Invisible Killer Saving Billions of Birds From Windows–A Book Review

10,000 Birds

Solid Air: Invisible Killer- Saving Billions of Birds from Windows is the summation of Dr. Klem’s expertise, experience, and professional life–what we scientifically know about bird and glass collisions, a handbook on how to prevent them, and, not insignificantly, the story of a remarkable career.

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Hard for you to say you’re sorry?

Sales and Marketing Management

a faulty experience with you. The Service Recovery Paradox has been well documented in consumer settings, but only recently validated for the B2B environment. So, along with Lee, we created a test scenario and recruited 500 people across North America and Europe to imagine themselves in a service failure situation.

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4 Forever Changes Transforming B2B Revenue Activities

Sales and Marketing Management

Which types of content and experiences drive self-service buyers to take more action, accelerate their interest and move them further down the proverbial funnel? Sales training and enablement must become buyer enablement regardless of the channel and preferred buyer experience. How will websites change to encourage more interaction?

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Licking Clay: the Macaws of Tambopata, Peru

10,000 Birds

The experience is one of the ornithological highlights in the world. Geophagy, the intentional consumption of soil by vertebrates, has long been documented in a number of bird and mammal species – including wide-spread use by humans – which consume soil to increase absorption of certain minerals not naturally occurring in the local diet.

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