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How to Excel at Delivering the Right Client Experience

SalesFuel

Each industry is challenged to provide a personalized client experience (CX) for their set of unique customers. The Right Client Experience Varies by Industry Hospitality views loyalty as a growth engine. In a nutshell, that’s the product of the right client experience. How would you know?

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How To Succeed in Sales by Reading Emotions

SalesFuel

Listen, Learn and React is How to Succeed in Sales Sellers apply the science of emotional intelligence (EI) to gain distinct advantages in knowing their prospects’ needs, wants and aspirations. With practice, you develop a nuanced ability to read their emotions, study viable solutions and react accordingly. Why is this important?

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Build Strong Relationships in Sales to Stand Apart From AI

SalesFuel

But it cannot offer one thing that is vital to sales: emotional intelligence. He explains emotional intelligence is needed to “create trust and build long-lasting customer relationships.” Emotional intelligence is increasingly known as an essential component in sales success. This ability isn’t possible in AI interactions.

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Why Likability is Among the Most Effective Sales Techniques

SalesFuel

Their experience, qualities and skills allow them to form deeper, closer relationships with others. Show genuine enthusiasm for meeting” Formal sales meetings can often be staid affairs with emotions in check. However, banking the information you glean from the first encounter will return dividends in the future.

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Manage Smarter 263 — AI for Training and Talent Development with Andrew Barry

SalesFuel

His innovative approach to corporate training is heavily influenced by his experience as a mentor in the 'Write of Passage' writing course, which he describes as the best cohort-based training program he has ever been a part of. In this episode, Barry shares his expertise about transformative learning and leadership.

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Add Psychometric Assessments to Your Hiring Checklist for Outstanding Results

SalesFuel

Add Psychometric Assessments to Your Hiring Checklist for Outstanding Results Like many managers, you may already use an informal list to track your hiring process. The problem with this approach is that emotion has the search for a new employee. Emotions do not belong on a hiring checklist. Photo by RDNE Stockphoto on Pexels.

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Our Favorite Bird Books (and one pair of Binoculars) of 2022

10,000 Birds

Here are ten titles (it could have been more) selected for their uniqueness, excellence in writing and research, and giftability. There is a wealth of information about these marvelous creatures, given via prose essays, and charts, and tables – it’s all quite user-friendly. But this is more than a coffee table book.

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