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What’s the Best Approach for Upselling Customers to New Solutions?

Sales and Marketing Management

But as we soon discovered, there were still gaps in the research—other key moments and questions whose buyer psychology profiles needed to be better understood. If you’re successful, you create a foundation for better customer experiences and longer-lasting partnerships. There’s a lot on the line in the “why evolve” moment.

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Mindful management has never been more important

Sales and Marketing Management

Experts say it’s too early to assess the psychological impact on any broad level of sending office workers home and having them collaborate almost entirely digitally. While the best managers are adept at increasing engagement, productivity, profitability and a host of other bottom-line issues, few have virtual management experience.

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