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The best salespeople master techniques to get past the noes and keep pushing toward the yeses – but in the process, they must field a lot of emotional turmoil. Disruptive emotions can manifest in destructive behaviors that fog focus, cloud situational awareness, cause irrational decision making, lead to misjudgments and erode confidence.
One of the most effective reward tools is a non-monetary point system. Without precision, the incentive – as a tool to deliver motivation – fails. This approach can act as a motivational tool. Incentives are most effective at engaging the emotional drivers of motivation when they are tangible and non-monetary.
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This is also where Johnson starts talking about the cost of the theft to the Museum and to science. The skins were invaluable tools for ornithological, ecological, environmental research. Simon Baron-Cohen, cousin to the comedian. Seriously, this book is crying out for a movie treatment!). Mostly adult males.
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