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4 Steps for Customer Experience Success

Sales and Marketing Management

Author: Irina Jakovleva Building a business cemented in the customer experience is table stakes in today’s connected economy for both B2B and B2C organizations. In fact, a recent report from Gartner found that 89 percent of marketers expect that customer experience will be their primary differentiator in 2017.

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Accelerating Software Sales in a No-Touch World with Virtual PoCs and Demos

Sales and Marketing Management

Author: Annie Reiss, Chief Marketing Officer, CloudShare While businesses determine how to safely return to something resembling a pre-COVID world, software sales teams are still racing to meet their quotas and keep business moving. One of the biggest obstacles for sales teams is succinctly educating prospects on complex software.

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4 Ways to Enhance Your Sales Development Rep With Automation

Sales and Marketing Management

SDRs can focus on discovering how best to connect with leads while automated software does the mundane work of identifying, contacting, and following up with prospects. Empowering your SDRs with the right automated software can help them thoroughly research your buyers before reaching out. Making Automation Work for Your SDRs.

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Bringing People Together Virtually During a Global Pandemic

Sales and Marketing Management

Investigate the various options for software and technology available to you, and make decisions based on their capabilities and what your event needs are. Marketers should keep in mind that we are in the midst of the digital era and expectations are high for a seamless digital experience.

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Why Traditional Marketing Is Broken (and 5 Ways to Fix It)

Sales and Marketing Management

After you gain experience, adopt what you’ve learned to create additional cross-functional teams. . At a 2014 marketing meetup in San Francisco, growth expert Sean Ellis described the impact of increasing the pace of testing at Twitter, while under the leadership of Product VP Satya Patel from 2010 to 2013.

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What’s the Best Approach for Upselling Customers to New Solutions?

Sales and Marketing Management

If you’re successful, you create a foundation for better customer experiences and longer-lasting partnerships. If you aren’t providing your customers with the most exceptional experiences, you become vulnerable to disruption from competitors who will claim they can. It’s disruptive, edgy, and we wanted to test it out in this scenario.

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How to Make a Remote Sale

Sales and Marketing Management

In our experience training and coaching thousands of sales professionals all over the world – this is an obvious skill that is often overlooked. Logistically, test your audio, microphone, and software in advance of the meeting. Provide a focused agenda. Position yourself for success. This is both a hard and soft skill.

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