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The Just-In-Time Training Revolution

Sales and Marketing Management

Author: Tim Riesterer, Chief Strategy and Research Officer, Corporate Visions When it comes to enabling salespeople to be great “in the moment” across the different types of selling situations they face, the technology is there. Apply tested and proven frameworks – A salesperson is only as effective as the story he or she tells.

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Hard for you to say you’re sorry?

Sales and Marketing Management

So, along with Lee, we created a test scenario and recruited 500 people across North America and Europe to imagine themselves in a service failure situation. Four different combinations of the five apology elements were created to test for the best approach. A fifth test condition only used two of the five elements to create a control.

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Gaining executive access: what messaging approach wins?

Sales and Marketing Management

In a simulation-based test scenario, the executives were told they were reading an email from an outside vendor sales rep they didn’t know and had never met with before. This is an approach that we’ve tested and proven, as have others, but it has not been specifically tested with executives. Decision science has the answer.

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On the threshold of flight

10,000 Birds

Science 12 December 2014: 346 (6215), 1253293 [DOI:10.1126/science.1253293]. A better understanding of bird origins requires multifaceted and integrative approaches, yet fossils necessarily provide the final test of any evolutionary model. Erickson, and David J. Varricchio. An integrative approach to understanding bird origins.

Rodents 191
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The Most Popular Videos on Our YouTube Channel in 2017

10,000 Birds

Inquiring Minds: Improving Elementary Science – Linda Lippe’s presentation at our 2015 Deming in Education Conference. How Did We Do on the Test? Process Thinking at Patagonia , excerpt from Louie Paynter’s presentation at our 2012 annual conference: Applying Deming as a Business Strategy.

2017 100
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How to Make a Remote Sale

Sales and Marketing Management

If you have taken the time to evaluate the complexity of your information and the ideal communications channels, you can begin to formulate strategy. It doesn’t need a long, meandering discussion about world politics, science, or global markets. Logistically, test your audio, microphone, and software in advance of the meeting.

Agenda 157
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Puerto Rico Plans Huge Primate Breeding Facility to Supply Researchers

Critter News

In 2007, the National Academy of Sciences published a report calling on the Environmental Protection Agency to make a fundamental shift in its toxicity testing strategies away from testing on mammals and focusing increasingly on new, more accurate—not to mention, more ethical—in vitro toxicity testing.